Our hours are now Tuesday - Saturday, 10:00 AM - 4:00 PM.
and Sundays, 12 noon - 4 :00 PM (Sunday open through the end of December 2020)
The Artful Yarn allows no more that 7 people in the shop at any one time. This includes staff as well. These capacity guidelines are established by the State of Ohio and verified by the Chagrin Falls Fire Department. Everyone in the shop must either use hand sanitizer or wash their hands when they enter. Shop sanitizing continues in earnest and everyone is required to wear a mask. While we cannot provide free hot beverages at this time, we do provide bottled water. There are a lot of moving parts to maintaining a retail business in this new climate. The Artful Yarn is working hard to comply with all of the precautions.
Special Note: Out of an abundance of caution, The Artful Yarn will not be able to take returns of any kind during this time.
In addition to health precautions, we're asking you to take the time at home to decide which project you might like to do and narrow it down a bit yourself before coming to the shop. This way you will know which yarn you might need and how much. Then when you shop, it will be easier to get started.
Questions? Call us at 440-321-9754
Additional Steps
>We clean heavily-used areas multiple times a day with the CDC-approved disinfectant and we now have an air purifier.
>If We Reach Capacity: The Artful Yarn is allowed a total of 7 people in the shop at any one time. This includes staff. If we reach capacity, customers are asked to knock on the door so we know you are waiting. You can relax on one of the comfy chairs set-up in the hallway. Or you can wait in your car and we'll call you. You should only have to wait a few minutes while other customers finish-up their shopping.
>Yarn & Other Retail Items: You can touch everything in the shop with hand-sanitized hands. We do ask that you not rub yarn on your face or neck.
>The Artful Yarn also has CDC-approved hand sanitizer gel available for use by everyone in several parts of the shop. You will be asked to do this as soon as you come in. Or you can wash your hands at our little sink.
>The Artful Yarn requests that customers stay home if they exhibit any flu or cold-like symptoms. Customers are asked to wear a cloth mask (not bandanas or non-mask facial coverings), observe social distancing and use hand sanitizer or wash their hands in the shop.
>The Artful Yarn has great online shopping on its website and we will FaceTime with customers who might like to shop with us without coming into the store. We can also send customers photos of products and will be happy to serve you over the phone any time during business hours. We offer curbside pick-up or we can also ship your purchases via USPS 2-3 Day delivery.
> All staff will take their temperature prior to each work shift. Staff that feel unwell are asked to stay home. If they find out that they test positive or have been exposed to a person testing positive, staff are instructed to contact their medical professionals and quarantine away from the shop for 14 days. Staff must provide a physician's clearance to return to work at The Artful Yarn.
We are a community of fiber friends! We love our customers and staff and value your patronage more than we can say. We are working to take the steps necessary to keep everyone safe and comfortable. If you have further questions about COVID-19, please refer to the CDC's website at www.cdc.gov/
and Sundays, 12 noon - 4 :00 PM (Sunday open through the end of December 2020)
The Artful Yarn allows no more that 7 people in the shop at any one time. This includes staff as well. These capacity guidelines are established by the State of Ohio and verified by the Chagrin Falls Fire Department. Everyone in the shop must either use hand sanitizer or wash their hands when they enter. Shop sanitizing continues in earnest and everyone is required to wear a mask. While we cannot provide free hot beverages at this time, we do provide bottled water. There are a lot of moving parts to maintaining a retail business in this new climate. The Artful Yarn is working hard to comply with all of the precautions.
Special Note: Out of an abundance of caution, The Artful Yarn will not be able to take returns of any kind during this time.
In addition to health precautions, we're asking you to take the time at home to decide which project you might like to do and narrow it down a bit yourself before coming to the shop. This way you will know which yarn you might need and how much. Then when you shop, it will be easier to get started.
Questions? Call us at 440-321-9754
Additional Steps
>We clean heavily-used areas multiple times a day with the CDC-approved disinfectant and we now have an air purifier.
>If We Reach Capacity: The Artful Yarn is allowed a total of 7 people in the shop at any one time. This includes staff. If we reach capacity, customers are asked to knock on the door so we know you are waiting. You can relax on one of the comfy chairs set-up in the hallway. Or you can wait in your car and we'll call you. You should only have to wait a few minutes while other customers finish-up their shopping.
>Yarn & Other Retail Items: You can touch everything in the shop with hand-sanitized hands. We do ask that you not rub yarn on your face or neck.
>The Artful Yarn also has CDC-approved hand sanitizer gel available for use by everyone in several parts of the shop. You will be asked to do this as soon as you come in. Or you can wash your hands at our little sink.
>The Artful Yarn requests that customers stay home if they exhibit any flu or cold-like symptoms. Customers are asked to wear a cloth mask (not bandanas or non-mask facial coverings), observe social distancing and use hand sanitizer or wash their hands in the shop.
>The Artful Yarn has great online shopping on its website and we will FaceTime with customers who might like to shop with us without coming into the store. We can also send customers photos of products and will be happy to serve you over the phone any time during business hours. We offer curbside pick-up or we can also ship your purchases via USPS 2-3 Day delivery.
> All staff will take their temperature prior to each work shift. Staff that feel unwell are asked to stay home. If they find out that they test positive or have been exposed to a person testing positive, staff are instructed to contact their medical professionals and quarantine away from the shop for 14 days. Staff must provide a physician's clearance to return to work at The Artful Yarn.
We are a community of fiber friends! We love our customers and staff and value your patronage more than we can say. We are working to take the steps necessary to keep everyone safe and comfortable. If you have further questions about COVID-19, please refer to the CDC's website at www.cdc.gov/