The Artful Yarn
  • Hi There!
  • What's New
  • Our Calendar
  • Shop Online
  • 2021 Yarn Clubs
  • ONE MORE ROW
  • COVID-19 PRECAUTIONS
  • FAQs
  • Contact Us

FAQs

Picture
 In-store classes are not offered currently; however we have wonderful online classes available now
​
​
Learn to Knit & Learn to Crochet

Online Learn to Knit & Crochet Classes will be back in the New Year! Class fees includes yarn, needles/hook and a copy of Church Mouse Yarns & Teas How-To Companion booklet plus recorded Zoom links as well as live group Zoom chats and demos. Please call or email the shop to find out more!

Private in-person classes are on hold right now due to Covid-19, we hope to offer those again when face-to-face lessons are safer and our capacity restrictions are lifted.



Picture

Project Help

Until we can all get together again, project help will be limited to 5-10 minute, free over-the-counter consults during regular business hours.

In the future, we plan to offer the following when it is safer:​
Private Lesson
60 minutes/$26
Working one-on-one with one of our staff to start a new project, learn new techniques, or receive assistance with
trouble-shooting, etc.

Also currently unavailable:
Or join us most every Sunday for Lifelines, a $10 help group help session between 2:30 and 4:00 PM.
​Facilitated by Bonnie Harden
A Note about Classes & Workshops
The Artful Yarn is offering online classes only at this time. Most classes do not have a minimum number of students. This information is shared in each online class description.

The Artful Yarn requires a 4-student minimum for most classes. We also require the use of yarn purchased from our shop for class projects.

Some of our classes occur over several dates. It is important to attend all class dates for a successful project outcome.
If you are unable to attend one
or more sessions of a particular class, we suggest that you consider not taking that particular offering or schedule private lessons with the instructor in the future when it's safer
on the days/times that are mutually convenient for both of you.

If you do have to miss a session in a multi-date class, you may arrange with the instructor for a private lesson for that missed session. The only exception to this policy is our Learn to Knit and Building Blocks courses which have "forever comebacks" on those skills.

If you have any questions, please call or email the shop at 440.321.9754 or info@TheArtfulYarn.com
Picture

Class Cancellation Policy

 Store credit given
minus $5 service charge
for cancellations of any reason
up to 2 days before a class or event.

Because of staffing and enrollment planning, we are unable to give store credit for cancellations within 48 hours of class/event or day-of no-shows

If The Artful Yarn cancels a class or event, a store credit in the amount of the full fee paid will be issued to the participant. If you miss one of the scheduled sessions in your class, you may schedule a 60-minute private lesson directly with the instructor.
See our
Tutorial rates at left.

A Note about Hand-Dyed Yarn
Many of the yarns we carry are hand-dyed, hand-painted,
kettled-dyed or dyed in small, artisanal batches.

It is suggested that you purchase all the yarn you need for a project when using these yarns. We also suggest that you alternate rows from different balls of yarn when knitting to mitigate any noticeable variations in dye.


We further recommend that you wash and block your pieces in a small bucket or other container dedicated for this purpose using fine fiber wash and color-catching sheets that will "grab" any dye that may lift from the yarn.

The Artful Yarn is not responsible
​for the character or dye properties
​of any yarn.
Picture

Return Policy

Out of an abundance of caution, The Artful Yarn will not be able
​to take returns on any retail product purchased during this challenging time.


When it is safe again to take returns,
​we will follow our previously stated return policy listed below.

In the future, we hope to return our previous return policy:
You may return complete skeins/balls of unused* yarn that are not special orders within 30 days of purchase for store credit only as long as the yarn and any packaging has not been used in any way and is undamaged, ​
​e.g. free of odors, wrappers are not bent or ripped, etc. 

You may return needles/hooks within 7 days for store credit only as long as the product and packaging have not been damaged in any way.

Store credit expires
60 calendar days
from sales receipt date
​

The Artful Yarn does not accept returns on special orders, books,
​sale items or kits. 


*Not wound and not knit/crocheted

The Artful Yarn reserves the right to decline a return if the item is considered unusable in any way.

tHE ARTFUL YARN
100 NORTH MAIN STREET, SUITE 230
​CHAGRIN FALLS, OHIO 44022

Follow us on Facebook, Instagram and Ravelry

SHOP Hours 

Tues-Sat 10 AM - 4 PM
​Sundays, Closed
​Mondays, Closed



Telephone

440.321.9754

Email

info@TheArtfulYarn.com
  • Hi There!
  • What's New
  • Our Calendar
  • Shop Online
  • 2021 Yarn Clubs
  • ONE MORE ROW
  • COVID-19 PRECAUTIONS
  • FAQs
  • Contact Us